Tutorials
Welcome to the easiest school ever: tutorials, videos, and tips to help you!
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Engelska
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Basic training for administrators
Learn essential admin skills in our on-demand webinar.
Basic training for mobile users
Learn the basics of mobile usage through our web-based training.
Basic training: all about response groups
Get the basics of response groups in this on-demand webinar.
Basic training for desktop users
Learn the basics for desktop users in our on-demand webinars.
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Engelska
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Manage your display number on your mobile
Learn how to manage your display number easily via mobile with our video guides.
Manage your workday on your mobile phone
Learn how to easily manage your workday with practical video guides for your mobile phone.
Connect calls directly and with notification on your mobile phone
Learn how to connect calls directly and with notification on your mobile phone with our video guides.
Manage your voicemail on your mobile phone
Learn how to easily manage your voicemail via your mobile phone.
Calendar and connect to meetings on your mobile
Learn how to use the calendar and participate in meetings via mobile effectively.
Change your activity status on mobile
Learn how to change your activity status easily via mobile with our video guides.
Log in & out of response groups
Learn how to log in and out of response groups easily and smoothly.
Create a new activity status in the mobile
Learn how to create an activity status directly on your mobile.
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Introduction to our Help Center
Discover video guides for new users in our Help Center.
Manage your workday for automatic activity status
Learn to manage your workday with video guides for automatic activity status.
How to navigate the app
Learn how to navigate the app with video guides for new users.
Integrate your Office 365 and Google Workspace calendar with the app
Learn how to integrate Office 365 and Google Workspace calendars with the app.
Manage VIP and Blocked Numbers in the app
Learn how to manage VIP and blocked numbers in the app with these video guides.
Create a web chat channel & web widget in Contact Center
Learn how to create a web chat channel and web widget in Contact Center.
Send SMS from client
Learn how to send SMS from the client with simple video guides for new users.
Manage activity statuses in the app
Learn how to manage activity statuses effectively in the app with our video guides.
Manage chat in the app
Easily learn how to manage the chat in the app with our video guides for new users.
Enable email notifications for voicemails
Learn how to enable email notifications for voicemails effectively.
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Engelska
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Edit a colleague's personal settings
A guide to editing a colleague's personal settings effectively.
How SuperSearch works
A guide for advanced users on how Super Search works.
Manage conferences in the app
Learn how to effectively manage conferences with our app through video guides for advanced users.
Edit a user from the contact view
Learn how to edit users in the contact view with this video guide.
Create a web chat channel & web widget in Contact Center
Learn how to create a web chat channel and web widget in Contact Center.
Get started with surveys
Learn how to get started with advanced survey video guides.
How the call log works
Learn how the call log works with this user-friendly video guide.
Manage email, calendar, and contacts in the app
Learn how to manage email, calendar, and contacts in the app with video guides for advanced users.
Manage response groups as a supervisor
Learn to effectively manage response groups as a supervisor.
How analytics works
Learn how analytics works with video guides for advanced users.